Captain of Retail, Jorg Snoeck, is an international speaker, founder of RetailDetail, and award-winning author of the book ‘The Future of Shopping’. With the latest news, trends and expertise in retail at his fingertips, Jorg is an excellent, energetic speaker inspiring leaders and everyone interested in retail from Hong Kong, to Cape Town.
Retail Expert Jorg Snoeck is on a personal mission to ensure more entrepreneurs and business can continue to thrive in the challenging and rapidly changing the retail landscape. That’s why his aim is to enlarge the common brain of this industry in turmoil. Given his background as an entrepreneur and award-winning author, his passion especially lies with the analysis of shopping behavior and the scrutiny of the changing consumer.
In his lectures and presentations, Jorg Snoeck sketches the many opportunities and possibilities for a flourishing retail landscape in the future in an inspirational way.
Everything is changing and the consumer is given an entire range of new choices when it comes to shopping. Obviously, this thoroughly affects every aspect of retailing, which can be seen both as a threat and an opportunity.
The award-winning retail handbook, The Future of Shopping: Where Everyone is a Retailer (2018 Management Book of the Year) is back in a new, updated edition.
Since it was first published, we have experienced a pandemic, a digitisation race, and the bankruptcy of numerous iconic shops. This one crisis year has meant more turnaround for the trade sector than an entire decade.
This book addresses a new perspective on globalisation, and the pressing questions of what brands and merchants must do to survive in this new retail landscape.
Discover Jorg’s other books
“As the Western European population ages and diversifies, the global population is rapidly growing. We face worldwide challenges, like resource scarcity, which have an enormous impact, even close to home. We cannot find the solutions alone. Technology will bring everyone together and provide never-before-seen opportunities. We cannot escape the future, but whoever who listens to the keynote of Jorg , is ahead of the pack!”
“As Snoeck puts it very aptly, the retail industry is about to change more in the next 10 years than over the past 100 years. These monumental changes are already manifesting in countries like China, Japan, the US and Japan, where a lot of traditional retailers threaten to miss their window. Healthy paranoia, curiosity and common sense to follow up on new, disruptive trends in retail and technology are absolutely necessities to remain successful – or even just relevant – in the future. This innovative speech is a very good place to start.”
“Even though I am quite familiar with (online) retail, Jorg Snoeck still managed to surprise me. It’s great that plenty of examples he used end triggers its audience continuously: it really puts you to thinking and you’ll very regularly find your thoughts wandering, pondering the questions risen.”
“Retail is the mirror on society, as it has always been. With ever-faster societal changes, customer-focused businesses have to adapt rapidly. One does not need doomsday theories or expensive seminars on “disruption” to win, but several factual guidelines to go on this journey. A passion for the industry and actual advice are the combination that charachterizes this keynote.”
“We will feel the effects of the digital revolution that is hurtling by. Snoeck has written a very relevant update! He informs, inspires, confronts and launches an enormous call to reflection and call to action. It is wonderful to see such a high-quality speech. A must for everyone who loves retail…”
“Retail is the mirror on society, as it has always been. With ever-faster societal changes, customer-focused businesses have to adapt rapidly. One does not need doomsday theories or expensive seminars on “disruption” to win, but several factual guidelines to go on this journey. A passion for the industry and actual advice are the combination that characterizes Jorg Snoeck.”
“What I love about Snoeck is their look at the experience from a 360 perspective: everything from the data to the human centric design. As they show, the future of retail isn’t just about a shift from physical to digital and back again, its about the spaces in between. The future of shopping isn’t just about the environments but also what is being sold, and both these experiences being designed for a future that we want to live and participate in. The future is about enchanted shopping experiences through technology.”
“The main thing is to keep the main thing the main thing, as Stephen Covey famously said. In these disruptive and Uberian times, it remains important to focus on what you excel at. Cut the crap and focus on your core. This keynote clearly indicates the essential trends that keep you on your toes as a retailer, pushing your organization to be fluid and at the top of its game.”
“Jorg clearly shows that there is a fragmentation on the demand side and temporary fragmentation at the supply side, while technology serves as a matching partner. This requires a concentration (of platforms) and a curated product range. This conundrum is then displayed in a broader spectrum, to show that it is merely the start of the “future of retail”, which is an essential insight to survive this brave new world.”
“Jorg Snoeck invites us to step into the new retail world where shopping is intuitive, constant and everywhere. A world that has changed from push to pull, where data is key and where service is taken to the next level by chatbots and robots. A world which is about to accelerate thanks to the internet of things. A must-read for those seeking an insightful guidebook for tomorrow’s change.”
“A chilling reminder of where we are in retail with hope for a different future that changes more in the next ten years than it has in the past 100. Using their keen observations, Snoeck point the way to retailers who are already defining the trends and will be table stakes for anyone in retail in the near future.”
Interested in custom lectures and workshops? Please do not hesitate to enquire. Adjusted lectures on several topics are available as well, ranging from the Future of the Consumer to the Future of Logistics. Jorg can tailor his presentation to your specific needs and performs in Dutch or in English. Feel free to get in touch.