“As Snoeck puts it very aptly, the retail industry is about to change more in the next 10 years than over the past 100 years. These monumental changes are already manifesting in countries like China, Japan, the US and Japan, where a lot of traditional retailers threaten to miss their window. Healthy paranoia, curiosity and common sense to follow up on new, disruptive trends in retail and technology are absolutely necessities to remain successful – or even just relevant – in the future. This innovative speech is a very good place to start.”