“Jorg clearly shows that there is a fragmentation on the demand side and temporary fragmentation at the supply side, while technology serves as a matching partner. This requires a concentration (of platforms) and a curated product range. This conundrum is then displayed in a broader spectrum, to show that it is merely the start of the “future of retail”, which is an essential insight to survive this brave new world.”
Jorg Snoeck
The Future of Shopping
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